Data privacy
General
Generally, it is possible to use our website without providing personal data. Personal data (e.g. name, address or email address) collected on our website is, as far as possible, always provided on a voluntary basis. This data will not be passed on to third parties without your express consent. We would like to point out that data transmission on the internet (e.g. when communicating by email) can have security gaps. Complete protection of the data against access by third parties is not possible.
Web Server Log
To ensure the smooth functioning of websites and, if necessary, to rectify errors, there are always logs on the webserver where IP addresses are stored. Like many other companies, we also operate our website via the servers of a professional service provider. Although IP addresses alone do not constitute personal data, they could theoretically be assigned to individuals with the help of tracking tools. In addition, the time, browser type and the page(s) visited are stored. These logs are deleted after one month.
Contact form
If you send us enquiries via the contact form, your details from the enquiry form, including the contact details you provide there, will be stored by us for the purpose of processing the enquiry and in the event of follow-up questions.
However, your accommodation enquiry can only be used by you and sent to us electronically if you expressly agree to this data protection and data use declaration by clicking on it.
We will not pass on this data without your consent. Please note our Privacy Policy in this respect.
DialogShift Chat Application and Other Communication Services on Our Website
Our website uses the communication services of DialogShift GmbH, Torstr. 201, 10115 Berlin. These include a chat application, email communication, and telephone communication. The applications process and store data for the purpose of web analytics, operating communication services, and responding to inquiries.
For the operation of the chat function, the chat texts are stored and a cookie with a unique ID is set - this serves to recognize you as a customer. For email and telephone communication, the communication contents are also temporarily stored to ensure efficient processing of your requests.
A cookie is a small text file that is stored locally in the cache on your device. Using this cookie, our application recognizes the device again and can retrieve past chat protocols. This cookie is stored for 90 days from last use. You can disable the storage of cookies in your browser settings. However, the chat function cannot be executed without the use of cookies. The possible disclosure of e.g., name, email address, or telephone number is voluntary and includes consent to temporarily use and store this data for the purpose of contact until the end of the contact. This personal data will be deleted after 90 days. When using the Journey Messaging Service, your contact details may also be used for the transmission of travel-related information (such as check-in information) if you have consented to this.
The legal basis for data processing is based on Art. 6 Para. 1 lit. a GDPR, § 25 Para. 1 TTDSG on the basis of your consent.
DialogShift provides further information about the collection and use of data as well as your rights and options for protecting your privacy at https://www.dialogshift.com/privacy.
Cookies
Our website uses “cookies.” These are small text files that are stored on your device with the help of the browser. They do not cause any damage. We use cookies to make our website more user-friendly. Some cookies will remain stored on your device until you delete them. They enable us to recognise your browser on your next visit. If you do not want this, you can set up your browser so that it informs you about the setting of cookies and you only allow this in individual cases. If cookies are deactivated, the functionality of our website may be restricted.
Web analysis
Our website uses the functions of Google Analytics and Matomo web analysis services. The provider of Google Analytics is Google Inc., 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. Matomo runs on the servers of Cookis GmbH, 6460 Imst, Franz Xaver Rennstraße 4 (Bakehouse Customers). Cookies are used for this purpose, which enable your use of the website to be analysed. The information generated in this way is transferred to the server of the respective provider and stored there.
You can prevent this by setting up your browser so that no cookies are stored. Your IP address is recorded, but immediately pseudonymised by deleting the last eight bits. This means that only a rough localisation is possible. Data processing is carried out on the basis of the statutory provisions of Section 96 (3) TKG and Article 6 (1) (a) (consent) and/or (legitimate interest) of the GDPR.
Our concern within the meaning of the GDPR (legitimate interest) is the improvement of our offer and our website. As the privacy of our users is important to us, the user data is pseudonymised.
Google Maps - Privacy Policy for use
This website uses the Google Maps product from Google Analytics. It is represented by Google Inc., 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. By using this website, you consent to the collection, processing and use of the automatically collected data by Google Inc., its representatives and third parties. The terms of use of Google Maps can be found under "Terms of use of Google Maps": https://policies.google.com/privacy.
Use of Google Fonts
We use Google Fonts on our website. This allows us to integrate certain fonts into our website. These fonts are provided by Google via servers in the USA. When accessing our website, the visitor's web browser establishes a direct connection to these servers. Among other things, the visitor's IP address is transmitted to Google and stored there. Google participates in the EU-US Privacy Shield: www.privacyshield.gov/EU-US-Framework
More information about Google: Google Inc., 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. Additional information on data protection at Google: https://www.google.com/policies/privacy/.
SSL encryption
This site uses SSL encryption for security reasons and to protect the transmission of confidential content, including requests you send to us as the site operator. You can recognise an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line. If SSL encryption is activated, the data you transmit to us cannot be read by third parties.
YouTube - Privacy Policy for use
Our website uses plugins from YouTube, which is operated by Google. The operator of the pages is YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA. When you visit one of our pages equipped with a YouTube plugin, a connection to the YouTube servers is established. This tells the YouTube server which of our pages you have visited.
If you are logged into your YouTube account, you enable YouTube to assign your surfing behaviour directly to your personal profile. You can prevent this by logging out of your YouTube account.
Further information on the handling of user data can be found in YouTube's Privacy Policy at https://www.google.de/intl/de/policies/privacy.
Your rights
In principle, you have the right to information, correction, deletion, restriction, data portability, revocation and objection. If you believe that the processing of your data violates data protection law or that your data protection rights have been violated in any other way, you can lodge a complaint with the supervisory authority. In Austria, this is the data protection authority.