Good to know
Booking information
Down payment
When making a reservation, please pay a deposit of 30% of the total price within 14 days of booking.
Cancellation conditions
You can cancel free of charge up to 1 month before arrival.
- If you cancel up to 1 week before arrival, we’ll charge a 70% cancellation fee. Within one week, the fee is 90%.
Insurance
Unfortunately, circumstances may arise that force you to cancel or break off a booked holiday for a variety of reasons.
To save unnecessary costs and hassle, we recommend taking out hotel cancellation insurance from Europäische Reiseversicherung (including free Covid cover).
You can easily take out insurance online here:
Payment methods
We accept all common payment methods:
Cash payment,
- Debit card,
- EC-Cash/Maestro,
- Credit cards (Master Card, Visa)
- Bank transfers
Pets
Dogs are allowed in all rooms and apartments (for an additional charge on final cleaning).
Smoking
All accommodation units are non-smoking rooms. Please only smoke outside and use an ashtray.
Any questions?
Please contact us at any time if you require further information. We look forward to welcoming you at the Petit madlein soon!